You have the right to cancel your purchase and return any purchased products (other than customized products and underwear) within three (3) days from the day on which you (or a person indicated by you) receive the products.

Please return your products in their original condition, without them being worn or washed. The sole of the shoes has to be clean and intact, and the perfume packaging still sealed. All of the packaging (plastic, boxes), user manual and product labels have to be returned.

To return/exchange your product please contact our customer service by sending an email to customerservice@lacoste.com.lb or by phone on +961 489 289.

All returned products not complying with our return policy will be returned to you without refund. In case you used a promo code on your order, please note the value of the promo code is divided up proportionately to the item price. If you return products purchased with a promo code, you will get the refund of the amount paid on the returned item minus the promotion amount applied. You will then loose the promotion amount of the returned item.

Gift orders can only be exchanged and cannot be refunded.

Delivery charge of 3USD will be applied on return and exchange.